A Systematic Literature Review of Understanding the Human-Computer-Intraction Collaboration with User Experience Design

Abstract

In the realm of human-computer interaction (HCI), while the integration of computerized systems with humans (e.g., robots) is crucial, the focus often remains on the technology itself rather than on user acceptance and interaction. This creates a significant research gap, as future advancements in digital systems will rely heavily on effective HCI. This article reviews literature through a framework emphasizing User Experience (UX), which focuses on enhancing interactions between people and technology. UX is described as a method for creating desirable, accessible, and useful technology experiences. The paper concludes with recommendations for future UX research, particularly in wireless and emerging technologies, highlighting the role of User Experience Strategy (UXS) in addressing consumer needs and developing practical, engaging solutions. This systematic literature review's general target is to investigate studies published in the past 15 years related to using AI strategies in conventional technology. The fundamental goal is partitioned into the next RQ research question to accomplish a more point-by-point and far-reaching perspective on this subject.