PERAN KEPUASAN KERJA MEMEDIASI PENGARUH STRES KERJA TERHADAP TURNOVER INTENTION PERAWAT RSUD TABANAN

Abstract

This study aims to analyze the role of job satisfaction in mediating the effect of work stress on nurse turnover intention at the Tabanan Regional General Hospital. This study used a sample of 188 non-Civil Servant nurses using the saturated sampling method. The method used in data collection is a survey method with the instrument used is a questionnaire. The data that has been collected is then analyzed using a Partial Least Square (PLS) based Structural Equation Modeling (SEM) inferential statistical analysis tool. The results showed that work stress had a positive and significant effect on turnover intention. Job stress has a negative and significant effect on job satisfaction. Job satisfaction has a negative and significant effect on turnover intention, and job satisfaction partially mediates the complementary effect of work stress on turnover intention.