Service Quality Affecting Customer Loyalty at Sharia Banks Driven by Islamic Personality

Wahyi Busyro; Azwan Abdullah

doi:10.1007/978-3-031-27296-7_41

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Service Quality Affecting Customer Loyalty at Sharia Banks Driven by Islamic Personality

Wahyi Busyro Azwan Abdullah

Year: 2023 Contributions to management science Pages: 453-462 Publisher: Springer Nature

DOI: 10.1007/978-3-031-27296-7_41

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Keywords:

Islam Business Personality Loyalty business model Loyalty Marketing Service quality Quality (philosophy) Sharia Service (business) Advertising Psychology Social psychology

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Cited By

0.00

FWCI (Field Weighted Citation Impact)

Refs

0.22

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Topics

Consumer Behavior and Marketing Influence

Social Sciences → Business, Management and Accounting → Marketing

Islamic Finance and Communication

Social Sciences → Social Sciences → Sociology and Political Science

Islamic Finance and Banking Studies

Social Sciences → Business, Management and Accounting → Accounting

Service Quality Affecting Customer Loyalty at Sharia Banks Driven by Islamic Personality

Metrics

Topics

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