Mapping of Technostress Research Trends: A Bibliometric Analysis

Abstract

The introduction of internet allowed for the quick evolution of new technologies, which in turn caused a considerable acceleration in the pace of both personal and professional life. On the other hand, it has been observed that digital technology is ubiquitous in both the work and life cycles. Technostress is a sickness that arises when someone experiences information overload and constant contact with most digital devices. It was highlighted in 1984 and is characterised by clinical features at the coronary circulatory, mental, and neurological levels. Technological stress affects the workplace and interpersonal relationships, leading to absenteeism, diminished professional effectiveness, conflict, and isolation. Although prior research has offered important insights into the many viewpoints, approaches, and ideas on social media addiction and workplace stress, there is a scarcity of bibliometric analysis accessible to explain the development and trends of the topic. The 510 technostress publications published up to February 2023 were evaluated using the following bibliometric techniques: citation analysis; co-authorship analysis, keyword analysis, cluster analysis; publication year & growth rate analysis, and documents type. Through this process, we look at the evolution of the technostress field over time, delineate the interrelated ideas constituting the discourse, and pinpoint the most significant works relying on the SCOPUS database.