In the service-oriented enterprise, the pervasive-services manage what the enterprise is. If, to quote Beer, the management-services represent "the brain of the firm," the pervasive-services in a sense represent its heart or its soul.
Deborah L. FarrohaBassam S. Farroha
F. MahonJelena MiticMicheal CrottyKevin DoolinChristoph Kuhmuench