Organisational agility: systematic literature review and future research agenda

Abstract

Several studies have addressed the attributes necessary for an organisation to ensure organisational competitiveness, but the literature on organisational agility is fragmented. Therefore, this study aims to identify the contributions of organisational agility, as well as the approaches that facilitate its action for effectiveness among the departments of a company, in order to bridge the gaps identified in previous research. For this purpose, bibliometric analysis was used, which identified four clusters. These clusters revealed that organisational agility is related to various business factors, such as culture and technology, which contribute to achieving organisational goals; its relationship with responsiveness and flexibility in the business environment. Among the contributions of this research is the development of a conceptual model to interpret organisational agility, in addition to the list of organisational competencies. It presents suggestions to optimise quality and organisational productivity, improve interpersonal relationships and make more assertive decisions.