Jun DuYuanyuan JiaoJianxin Jiao
This paper explores the impact of human factor and organizational behavior on the outcome of information technology implementation projects. Client/server technology implementation is used as the leading case, given the fact that it is a good example of a major paradigm shift. The results draw attention to the importance of end-user interaction and the maturity level of organizations as significant factors in the success and benefits of the project. Client/server projects seem to be more successful, are executed in a more timely manner, and yield greater benefits when end users take an active participation in some of the stages, particularly during the implementation phase. Request access from your librarian to read this chapter's full text.
Jun DuYuanyuan JiaoJianxin Jiao
Jun DuYuanyuan JiaoJianxin Jiao
Jun DuYuanyuan JiaoJianxin Jiao
Jun DuYuanyuan JiaoJianxin Jiao
Jun DuYuanyuan JiaoJianxin Jiao