JOURNAL ARTICLE

One System to Rule Them All: A Universal Intent Recognition System for Customer Service Chatbots

Keywords:
Computer science Service (business) Service system Business Marketing

Metrics

9
Cited By
0.00
FWCI (Field Weighted Citation Impact)
32
Refs
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Sentiment Analysis and Opinion Mining
Physical Sciences →  Computer Science →  Artificial Intelligence
Topic Modeling
Physical Sciences →  Computer Science →  Artificial Intelligence
Spam and Phishing Detection
Physical Sciences →  Computer Science →  Information Systems
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