Sistema de monitoreo basado en ELK Stack para mejorar el gobierno de TI

Abstract

Currently, monitoring tools in the market help to maintain in optimal conditions the IT infrastructure and thus improve the IT management of an organization providing a strategic alignment. Objective: The objective of the study is to analyze how to respond quickly to incidents that originate in IT resources, through a monitoring system based on ELK Stack, leading to an improvement in IT governance within the organization. A review of different sources of bibliographic documents no older than 5 years and with articles described as research was made. Within IT governance, a monitoring tool based on ELK Stack generates flexibility by generating reports with clean data and facilitates decision making through dynamic dashboards. ELK Stack being an Open Source framework, divided into 3 tools with different purposes, prioritizes the adaptation of adequate monitoring to an organization's plans with IT. The implementation of a monitoring system not only improves the response time to incidents, but also improves the performance of personnel at the operational level and at the managerial level.