JOURNAL ARTICLE
Service factors influence on customer satisfaction in innovative e-commerce
Year: 2021 Journal: Journal of Contemporary Issues in Business and Government Vol: 26 (02)
Keywords:
Customer satisfaction Business Service quality Marketing Service (business) Advertising
Metrics
1
Cited By
0.41
FWCI (Field Weighted Citation Impact)
0
Refs
0.81
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Citation History
Topics
Technology Adoption and User Behaviour
Social Sciences → Decision Sciences → Information Systems and Management
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