Relationship between Head Nurses Emotional Intelligence and Staff Nurses Job Satisfaction

Abstract

Background: Emotional intelligence has been used by the administrative authorities in many workplaces to explain issues related to the job satisfaction, performance, absenteeism, organizational commitment and leadership. In the context of the emerging 'affective revolution' in social and organizational psychology, emotional intelligence is proposed as an important predictor of key organizational outcomes including job satis-faction. It is a basic requirement in any profession that is based on human relations especially in nursing. Emotions play an important role in the nursing profession which requires both technical expertise and psychologically oriented care. Aim: the current study assesses the relationship between head nurses emotional intelligence and staff nurses' job satisfaction.Subjects and Methods: A descriptive correlational design was utilized for this study to achieve the stated aim. Setting: The study was conducted at New Kaser El-Aini Teaching Hospital.Two groups of sample were invited to participate in the questionnaire as follows. First group all head nurses who were working in inpatient department their number was (30). The second group is all staff nurses in the previous departments; their number was (350). Data was collected by using the following two tools: Emotional intelligence questionnaire and job satisfaction questionnaire.Results: There was a high level of emotional intelligence among head nurses as well as there was a moderate level of job satisfaction.Conclusion: There was a positive relationship between head nurses emotional intelligence and staff nurses' job satisfaction.Recommendation: Measure staff nurses job satisfaction in a regular base in order to find out areas of satisfaction to promote and areas of dissatisfaction to solve and improve. Also the study recommended to give opportunities for further research should be made to investigate factors that affect emotional intelligence and job satisfaction.