Gisela Patricia Monsalve Fonnegra
This work describes several exact and heuristic models used to program and control production and service systems. Besides, due to the growth of this type of organizations worldwide, it features traditional techniques adopted in industrial companies and service operations.
Juan Octavio Meneses CórdobaOscar Enrique Bustamante-Morales
Eduyn Ramiro López-SantanaSandro Javier Bolaños CastroGermán Andrés Méndez Giraldo
Jaime Alberto Rendón AcevedoJesús David Forero MuñozJesús David Forero MuñozUniversidad de La Salle