Urban Mobility Digitalization: Towards Mobility as a Service (MaaS)

Abstract

Population in the cities grows every day posing new challenges that need to be properly addressed throughout the planning and design of sustainable and smart cities - cities of the future. Mobility is an important issue considering social inclusion and the sustainable development of such cities. Thus, future mobility will have an increased importance when having to plan and design the cities of tomorrow. A key component of any future mobility and its metabolism is what is known as Mobility as a Service (MaaS), representing emerging opportunities from any type or mode of transportation in future cities. Through an empirical and explorative research methodology, this paper presents the main APP's/platforms characteristics, regarding the European territory, towards an integrated and sustainable mobility. Concluding, we present some features and trends that should be considered in the development of future MaaS systems, allowing a more convenient provision of versatile and attractive mobility services.