JOURNAL ARTICLE
Cost-efficient co-creation of knowledge intensive business services
Seppo KuulaHarri HaapasaloArto Tolonen
Year: 2018 Journal: Service Business Vol: 12 (4)Pages: 779-808 Publisher: Springer Science+Business Media
Keywords:
Commercialization Service (business) Business Service delivery framework Service product management Service-dominant logic Service design Profitability index Process management Industrialization of services business model Business model Marketing Knowledge management Industrial organization Computer science Electronic business
Metrics
43
Cited By
7.30
FWCI (Field Weighted Citation Impact)
75
Refs
0.96
Citation Normalized Percentile
Is in top 1%
Is in top 10%
Citation History
Topics
Service and Product Innovation
Social Sciences → Business, Management and Accounting → Marketing
Customer Service Quality and Loyalty
Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management
Innovative Approaches in Technology and Social Development
Social Sciences → Business, Management and Accounting → Management of Technology and Innovation
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