Gestion Del Conocimiento En Universidades Públicas Mexicanas

Abstract

Public universities in Southeast of Mexico need to increase their scientific productivity to generate competitive advantages that increase their economic value. The academic ability indicators that measure the knowledge management of these institutions are below the national average. The purpose of this research was to analyze the knowledge management in the public universities in Southeast Mexico as a tool to increase their competitiveness. Interviews and surveys were applied to managers, middle managers and teachers. It was found that in these universities the knowledge factor is not managed efficiently. This research provides information on the current state of knowledge management and a knowledge management model for these educational institutions. The model will enable the implementation of efficient knowledge management and the development of its intellectual capital.