Customer Loyalty Toward Islamic and Conventional Banks; Mediator Role of Customer Satisfaction

Amin Ur Rahman

doi:10.2139/ssrn.2860534

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JOURNAL ARTICLE

Customer Loyalty Toward Islamic and Conventional Banks; Mediator Role of Customer Satisfaction

Amin Ur Rahman

Year: 2016 Journal: SSRN Electronic Journal Publisher: RELX Group (Netherlands)

DOI: 10.2139/ssrn.2860534

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Keywords:

Customer satisfaction Loyalty Islam Business Loyalty business model Mediator Marketing Customer retention Service quality History Service (business) Medicine Internal medicine

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Topics

Islamic Finance and Banking Studies

Social Sciences → Business, Management and Accounting → Accounting

Halal products and consumer behavior

Social Sciences → Social Sciences → Sociology and Political Science

Consumer Behavior and Marketing Influence

Social Sciences → Business, Management and Accounting → Marketing

Customer Loyalty Toward Islamic and Conventional Banks; Mediator Role of Customer Satisfaction

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Citation History

Topics

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