Customer Relationship Management in Banking Sector

JOURNAL ARTICLE

Year: 2012 Journal: International Journal of Scientific Research Vol: 2 (12)Pages: 80-82 Publisher: World Wide Journals

DOI: 10.15373/22778179/dec2013/25

Keywords:

Business Customer relationship management Retail banking Banking industry Marketing Operations management Accounting Economics

Metrics

Cited By

0.00

FWCI (Field Weighted Citation Impact)

Refs

0.27

Citation Normalized Percentile

Is in top 1%

Is in top 10%

Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management

Securities Regulation and Market Practices

Social Sciences → Business, Management and Accounting → Marketing