JOURNAL ARTICLE

Determinants of Retail Customer Satisfaction: A Study of Organised Retail Outlets in Delhi

Keywords:
Business Customer satisfaction Marketing Retail market Retail industry Advertising

Metrics

10
Cited By
1.85
FWCI (Field Weighted Citation Impact)
3
Refs
0.89
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Consumer Retail Behavior Studies
Social Sciences →  Business, Management and Accounting →  Marketing
Customer Service Quality and Loyalty
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management
Consumer Market Behavior and Pricing
Social Sciences →  Business, Management and Accounting →  Marketing

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