Determinants of Retail Customer Satisfaction: A Study of Organised Retail Outlets in Delhi

JOURNAL ARTICLE

Year: 2012 Journal: Delhi Business Review Vol: 13 (1)Pages: 117-126

DOI: 10.51768/dbr.v13i1.131201209

Keywords:

Business Customer satisfaction Marketing Retail market Retail industry Advertising

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1.85

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0.89

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Consumer Retail Behavior Studies

Social Sciences → Business, Management and Accounting → Marketing

Customer Service Quality and Loyalty

Social Sciences → Business, Management and Accounting → Organizational Behavior and Human Resource Management

Consumer Market Behavior and Pricing

Social Sciences → Business, Management and Accounting → Marketing