JOURNAL ARTICLE

Diagnostic Analysis of Factors Affecting Customer Satisfaction Index in Retail Sector in India

Urvashi MakkarH.P.S. Makkar

Year: 2013 Journal:   SSRN Electronic Journal   Publisher: RELX Group (Netherlands)
Keywords:
Customer satisfaction Business Index (typography) Marketing Advertising Computer science

Metrics

2
Cited By
0.00
FWCI (Field Weighted Citation Impact)
4
Refs
Citation Normalized Percentile
Is in top 1%
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Citation History

Topics

Consumer Retail Behavior Studies
Social Sciences →  Business, Management and Accounting →  Marketing

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