The author shows how SPC (statistical process control) techniques can be used to improve the quality and productivity of large scale software development. They describe the major elements of a SPC system and consider the use of SPC in manufacturing. General criteria for selecting SPC candidates are presented. The steps required to apply SPC to software development activities are described, and activities that appear to be particularly good SPC candidates are identified. Major advantages of the SPC approach to software development are summarized.< >
Diana BinnyCraig M. LancasterTanya KairnJamie TrappScott Crowe
Todd PawlickiM. L. WhitakerArthur L. Boyer