JOURNAL ARTICLE

Customer Relationship Management in Indian Banks

G. S. PopliD. N. Rao

Year: 2009 Journal:   SSRN Electronic Journal   Publisher: RELX Group (Netherlands)
Keywords:
Business Customer relationship management Marketing

Metrics

20
Cited By
0.00
FWCI (Field Weighted Citation Impact)
10
Refs
Citation Normalized Percentile
Is in top 1%
Is in top 10%

Citation History

Topics

Customer Service Quality and Loyalty
Social Sciences →  Business, Management and Accounting →  Organizational Behavior and Human Resource Management
Securities Regulation and Market Practices
Social Sciences →  Business, Management and Accounting →  Marketing
Consumer Retail Behavior Studies
Social Sciences →  Business, Management and Accounting →  Marketing

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